Contact Us

Updated: July 20, 2021 10:19

Hello, we are doing our best to provide you with all the relevant information. If you still have some questions remaining, don’t hesitate to contact us by email or using our contact form below. We usually answer within 24-hour period. No matter what created the confusion, we are eager to discuss it with you and clarify anything you’ve come up with. It’s important to keep in touch with our visitors and give as many suggestions as possible to make their experience more positive and raise the quality of the play.

We have no secrets from you: you can learn about the people you contact on our website. We created an About Us section, especially for you to get acquainted how we do our work and who are the staff members. A clear description of the review process is also presented to explain you the reason of the difference in rates the casinos have.

If you faced some problems or noticed misbehavior of an operator, we kindly request you to inform us about the issue. Even if such cases are very rare, we are always ready to take into account all your complaints and try to find a solution by means of contacting the operator.

Feel confident about your information safety: it is in good hands of Casinoslots team. We won’t even think of distributing your personal information to any third parties.

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Attention To Our Users

Please notice the fact that Casinoslots is NOT an owner of online casinos and consequently, doesn’t operate them.

We represent an independent review company which advises only where to play to our clients. Because of this, we are unfortunately unable to assist you with any technical problems you come across playing on other websites.

The answer to questions related to unsubscribing from e-mails, closing an account, depositing and withdrawing, you can receive only from the customer service of the casino you play in. Almost all resources now have 24/7 support service which can be reached by e-mail, from a live chat or even a smartphone.

We are thankful for your desire to rely and count on us. We can’t wait to discuss all necessary topics with you.

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Types of enquiries

Please use the following names of enquiry in the Subject line of your letter:

  • Casino review -- for all enquiries related to casino reviews, including objections, re-assessment, etc.
  • Slot machine review -- for all enquiries related to casino reviews, including errors of fact, re-assessment, etc.
  • Listing related -- for all issues related to listing new casinos.
  • Legal issues -- for alleged copyright infringements, takedown notices, other legal matters.
  • Media enquiries -- for interviews, publication pitches and other press related matters.
  • Other -- for all other issues.

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