Genesis Casino is a Malta-based casino that are operated by Genesis Global Limited. Because they are a Maltese casino they are regulated by the Malta Gaming Authority. However, they also hold licences from the Government of Curacao and the United Kingdom Gambling Commission. This shows that they are held in good stead within the gaming industry.
Pros
- The welcome bonus offers a large amount of matched bets and free spins
- There are a huge number of games on offer to players
- Genesis Casino use the biggest names in the industry for their software
- They offer excellent mobile gaming options
Cons
- In terms of customer support, Genesis Casino are a bit slow
Software providers
Genesis Casino use some of the biggest names in the iGaming industry to provide their games. With Microgaming, NetEnt and Evolution Gaming all offering their games to Genesis Casino they have the three biggest names around, and a large selection of games helps to show this.
Welcome bonus
The welcome bonus at Genesis Casino offers players a range of choices when it comes to the casino bonus available. The initial welcome bonus is a 100% matched bet up to €100 and 300 free spins on Starburst. The free spins will be awarded in 30 spin increments over 10 days, and have 3 days to be used up. The following three deposits can also offer a matched bet when using a bonus code, which is usually available at the Genesis Casino website. The second deposit has a 50% matched bet available up to €300. The third and fourth deposits both have a 25% matched bet available up to €300. This means that in total there is €1,000 and 300 free spins available to players.
Wagering requirements
The wagering requirements at Genesis Casino are 40 times the bonus that you received. That means that if you were rewarded with the full €1,000 then you will need to wager €40,000 before you can withdraw your winnings. There are no wagering requirements on the free spins, but you can only win a maximum of €100 from the free spins. Number of slots There are well over 700 video slots on offer to players at Genesis Casino. This means that they are one of the top casinos when it comes to offering players a choice of video slots to play. Some of the games that are on offer include: Rich Wilde and the Book of the Dead Starburst Golden Colts Eastern Emeralds Immortal Romance
Number of games
Genesis Casino offers players over 70 table games to play. With such a large number of slots on offer it could have been excused if Genesis decided against offering so many table games. That they ensure that are catering to all of their customers is another excellent point about Genesis Casino. In addition to the table games there are also over 70 live casino games on offer to players. This shows that Genesis Casino are dedicated to providing a varied and full gaming experience to their players.
Deposit/withdrawal methods
Genesis Casino allow for credit and debit cards, e-wallets and bank transfers to be used for deposits and withdrawals. E-wallet withdrawals are carried out within 24 hours and are often cleared within the hour. All deposits are subject to the €10 minimum deposit that Genesis Casino have in place. The maximum withdrawal amount at Genesis Casino is €5,500 per week and €22,000 per month. The e-wallets that are supported at Genesis Casino include Skrill, Neteller and ecoPayz. All of these e-wallets offer increased levels of security when compared to traditional banking methods.
Customer support
While Genesis Casino do offer customers a full range of customer service options, they are not available 24/7. This does mean that any players who have an issue outside of business hours will be unable to resolve it until Genesis Casino open up again.
Overall rating
Genesis Casino are one of the best casinos on the market. They offer players a huge range of games to play, both in terms of video slots and table games, and they compound this with excellent service in almost every department. The only area where Genesis Casino do not come out as one of the top casinos on the market is their customer service. By not being open 24/7 it does mean that customers may have to wait longer than most in order to solve any issues. However, this is a minor point and on the whole Genesis Casino offer a superb experience.