Joycasino has been around since 2014 and they are owned by Pomadorro NV Casinos. They are a casino that utilises the NetEnt platform which means that there are a lot of quality options available to players, with some of the leading slots titles and live dealer options that can be found anywhere across the globe.
They are not just exclusively offering NetEnt games, as they also have titles from other leading developers such as Play’n Go, Yggdrasil and Microgaming. Joycasino has placed a lot of their focus on their Russian players, especially when it comes to the options for making transactions, but they do cater for 13 languages and there are only a few restricted countries. They have their gambling license from the government authority in Curacao.
Game Offering
With Joycasino, you have access to the complete library of NetEnt games which is vast. This allows you to try out different exciting features, amazing graphics and interesting bonus features which make these titles some of the most played in the world. Some of the standouts include the likes of Jack Hammer, Twin Spin, Aliens, Steam Tower and Starburst.
There are many different table games on offer with different variants of blackjack available to play, as well as variants of roulette and other popular table games such as baccarat and Caribbean stud.
There are four predominant types of video poker available to players, which are All American Poker, Joker Wild, Deuces Wild and Jacks or Better. You can play as many as one hundred hands per minute with these games. There are over a dozen different scratch card games which include some of the most popular ones such as Zodiac and Treasure Hunt.
There is one of the best offerings of live dealer games around, predominantly for variations of blackjack and roulette. You can have the real-life experience of playing at a casino table and there are custom options that can be tweaked to the player’s preferences.
Security and Support
In terms of customer support, you are able to get in touch with a member of the team no matter what time of day it is, 7 days per week. Unfortunately, for this live chat feature, it is only available in Russia. Otherwise if you have an issue or problem that needs to be resolved, you can send an email to the team.
In terms of security, Joycasino has been encrypted using SSL encryption which encrypts player’s personal and financial data on their casino servers, which makes this information unreadable. The games offered by Joycasino have been independently audited for fairness by TST, which is one of the leading testing agencies in the industry.
New Customer Offer
Joycasino have a decent offer for their new customers, as you will have your first deposit matched 200% in addition to earning a total of 200 free spins. These spins will be distributed 20 per day for ten consecutive days after you have made your first deposit. This is for deposits of at least €20 and no greater than €50.
The bonus funds and deposit need to be wagered at least 25 times before the bonus funds can be withdrawn as cash.
There is a high roller deposit bonus of 100% when you make a deposit of at least €150 whereby you can get bonus funds of up to €2,000.
Banking
Joycasino do things a bit differently when it comes to their banking system. For the most part it appears that no matter where in the world you are, there are a multitude of different ways in which you can deposit funds to your Joycasino account.
In terms of withdrawals though you only have two different options to choose from, which are Neteller and Skrill. Therefore, you will have to sign-up for an account with one of these e-wallets if you are interested in playing with Joycasino. There is also a limit to the amount of withdrawals you can make in a given month that depends on your average deposit amount over the previous three months.
This is not great for players who might have a big win as they cannot get their funds out of their account all in one go.
Conclusion
Joycasino has a massive choice of top quality games to play from some of the leading software providers in the game. They have a great platform that is well maintained and keeps player data safe.
Their customer support is a bit lacking for English speakers as you can only use the live chat if you speak Russian. There are also issues with the withdrawal process, as you can only use Neteller or Skrill and there are strict withdrawal limits in place that depends on your average deposits.
They do have a decent new customer package, so if you can work around the withdrawal restrictions, you will certainly have fun playing on the Joycasino site.
